GDPR Compliance
Our commitment to protecting your personal data under UK GDPR.
Last updated: January 2024
Our Commitment to Data Protection
bright-hollow is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your information is handled lawfully, fairly, and transparently.
Data Controller
bright-hollow acts as the data controller for personal information collected through this website and in the course of providing our consulting services. This means we determine the purposes and means of processing your personal data.
Principles We Follow
In accordance with UK GDPR, we adhere to the following principles when processing personal data:
- Lawfulness, fairness, and transparency: We process data lawfully and openly
- Purpose limitation: We collect data for specified, explicit, and legitimate purposes
- Data minimisation: We only collect data that is necessary for our stated purposes
- Accuracy: We take reasonable steps to ensure personal data is accurate and up to date
- Storage limitation: We retain data only for as long as necessary
- Integrity and confidentiality: We implement appropriate security measures to protect your data
- Accountability: We can demonstrate compliance with these principles
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
You can request a copy of the personal data we hold about you. We will respond to such requests within one month.
Right to Rectification
If you believe the personal data we hold about you is inaccurate or incomplete, you can request that we correct or complete it.
Right to Erasure
In certain circumstances, you can request that we delete your personal data. This right is not absolute and applies only where specific conditions are met.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain circumstances, for example while we verify the accuracy of your data.
Right to Data Portability
Where our processing is based on consent or contract and is carried out by automated means, you can request your data in a structured, commonly used, machine-readable format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
Rights Related to Automated Decision-Making
You have rights related to automated decision-making and profiling. We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects.
Exercising Your Rights
To exercise any of your rights under UK GDPR, please contact us using the details below. We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by two months for complex requests.
Data Protection Officer
Given the nature and scale of our operations, we are not required to appoint a Data Protection Officer. However, all data protection queries should be directed to our main contact address.
Complaints
If you are not satisfied with how we handle your personal data or believe we have not complied with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk
Contact Us
For questions about this policy or to exercise your data protection rights:
bright-hollow
47 Harbourside Walk
Bristol, BS1 5SY
[email protected]